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News
Find out about the latest news from FCHO
Our regular newsletter First Choice for News is sent out to all our tenant and leaseholder customers every six months, in April and September. We will post news items here too so you can still keep up to date with the latest news from across Oldham.
For media enquiries please contact a member of the Communications team on 0161 393 8803. Alternatively, you can email communications@fcho.co.uk.
First Choice For News previous editions:
FCHO joins the Greater Manchester Big Clean Switch
The Greater Manchester Big Clean Switch is being launched by Greater Manchester Combined Authority and supported by organisations from across the city.
Trapped Campaign
The criminal exploitation of children and adults (many of whom are vulnerable) is an issue in Greater Manchester.
This exploitation takes many forms, the most common being supply and movement of drugs, gun and weapon offences, money laundering, violent offences and in some cases “cuckooing” where criminals forcibly take over control of a person’s home.
Doorstep seller scams
First Choice Homes carry out repairs and maintenance to our properties. If customers are approached by anyone who suggests that unplanned works are to be carried out, please contact our Service Centre on 0161 393 7117 in the first instance. All FCHO staff have ID badges which they will show on arrival. FCHO are here to help and rectify any repairs issues. Please do not sign any paperwork on your doorstep to cold callers, this could potentially be a scam. If you are unsure you can contact our Service Centre on 0161 393 7117.
Electrical Product Recall
Electrical Safety First have a list of electrical items that are up for product recall, a list of these can be found on their website
Our 2016/17 Social impact Report is now available to view
Our 2016/17 Social impact Report is now available to view
Important message for customers
Customer Direct Debits. We are aware that Allpay have taken some of our customers direct debits twice in error today (Friday 8th September). Repayments are being processed as quickly as possible. We expect that most repayments will be paid back by today or by Monday at the latest via Allpay. We a...
New chair at FCHO
We have appointed a new chair, Ged Lucas. Read about his vision for FCHO and about his previous experience.
Update to allpay App
The allpay app has been updated - to continue using the app you will need to install the updates. Here is some communications from allpay that you should have received:
Dear Customer, We are delighted to announce that allpay will be upgrading our mobile application (app) on Monday 17th July with increased functionality.
Further Update re Fire Safety in Tower Blocks
Following the initial information we gave to tenants we have today distributed a further letter with more specific advice and a set of frequently asked questions and answers.
We are aware that there will be concern in Oldham from those who live in high rise blocks. On the 14th June a team of our staff visited all our high rise flats to reassure residents and hand delivered a letter confirming the procedures in the event of a fire.
Fire Safety in Tower Blocks
Following the terrible fire in the high rise block of flats in London the thoughts of all the staff at First Choice Homes Oldham are with the victims and their families at this tragic time.