News- First Choice Homes Oldham

News

Find out about the latest news from FCHO

Our regular newsletter First Choice for News is sent out to all our tenant and leaseholder customers every six months, in April and September. We will post news items here too so you can still keep up to date with the latest news from across Oldham.

For media enquiries please contact a member of the Communications team on 0161 393 8803. Alternatively, you can email communications@fcho.co.uk.

First Choice For News previous editions:

Doorstep seller scams

First Choice Homes carry out repairs and maintenance to our properties. If customers are approached by anyone who suggests that unplanned works are to be carried out, please contact our Service Centre on 0161 393 7117 in the first instance. All FCHO staff have ID badges which they will show on arrival. FCHO are here to help and rectify any repairs issues. Please do not sign any paperwork on your doorstep to cold callers, this could potentially be a scam. If you are unsure you can contact our Service Centre on 0161 393 7117.

Electrical Product Recall

Electrical Safety First have a list of electrical items that are up for product recall, a list of these can be found on their website

Our 2016/17 Social impact Report is now available to view

Important message for customers

Customer Direct Debits. We are aware that Allpay have taken some of our customers direct debits twice in error today (Friday 8th September). Repayments are being processed as quickly as possible. We expect that most repayments will be paid back by today or by Monday at the latest via Allpay. We a...

New chair at FCHO

We have appointed a new chair, Ged Lucas. Read about his vision for FCHO and about his previous experience.

Update to allpay App

The allpay app has been updated - to continue using the app you will need to install the updates. Here is some communications from allpay that you should have received:
Dear Customer, We are delighted to announce that allpay will be upgrading our mobile application (app) on Monday 17th July with increased functionality.

Further Update re Fire Safety in Tower Blocks

Following the initial information we gave to tenants we have today distributed a further letter with more specific advice and a set of frequently asked questions and answers.

We are aware that there will be concern in Oldham from those who live in high rise blocks. On the 14th June a team of our staff visited all our high rise flats to reassure residents and hand delivered a letter confirming the procedures in the event of a fire.