Our regular newsletter First Choice for News is now sent out to all our tenant and leaseholder customers every six months, in April and September. We will post news items here too so you can still keep up to date with the latest news from across Oldham.
First Choice Homes carry out repairs and maintenance to our properties. If customers are approached by anyone who suggests that unplanned works are to be carried out, please contact our Service Centre on 0161 393 7117 in the first instance. All FCHO staff have ID badges which they will show on arrival. FCHO are here to help and rectify any repairs issues. Please do not sign any paperwork on your doorstep to cold callers, this could potentially be a scam. If you are unsure you can contact our Service Centre on 0161 393 7117.
The allpay app has been updated - to continue using the app you will need to install the updates. Here is some communications from allpay that you should have received:
Dear Customer, We are delighted to announce that allpay will be upgrading our mobile application (app) on Monday 17th July with increased functionality.
Following the initial information we gave to tenants we have today distributed a further letter with more specific advice and a set of frequently asked questions and answers.
We are aware that there will be concern in Oldham from those who live in high rise blocks. On the 14th June a team of our staff visited all our high rise flats to reassure residents and hand delivered a letter confirming the procedures in the event of a fire.
Following the terrible fire in the high rise block of flats in London the thoughts of all the staff at First Choice Homes Oldham are with the victims and their families at this tragic time.