Our regular newsletter First Choice for News is sent out to all our tenant and leaseholder customers every six months, in April and September. We will post news items here too so you can still keep up to date with the latest news from across Oldham.
For media enquiries please contact a member of the Communications team on 0161 393 8803. Alternatively, you can email email@example.com.
Our offices are now closed for the Easter break and will open again on Tuesday 23rd April at 9am.
While we are closed you can still log and track repairs using My Account, report ASB and make payments.
We apologise for any frustration you may have experienced while trying to get through to us this weekend.
On Saturdays our contact centre has a skeleton team to answer emergencies and the deluge of rain meant we received over 200 more calls than we would normally do. The high volume of calls is expected to continue today, so please bear with us.
This morning we discovered that First Place, our office building on Union Street, had been subject to graffiti overnight. The graffiti was criticising our provisions for the homeless and has now been removed.
We have been made aware by a customer that there have been two men going door-to-door in the Holts Village area requesting access to go into people’s houses to look for defects.
These people are not from First Choice Homes.
At First Choice Homes Oldham we are committed to providing you with the best service we possibly can.
To help us improve and learn from your experience we send out regular text surveys or undertake telephone surveys.
We would be really grateful if you could help us to provide great customer service by filling in these surveys.
Your views are really important to us and we would love to hear from you.
As a thank you we will enter everyone who completes the survey into a monthly draw to win £100*.
So please give it a go, it will certainly be better odds than winning the lottery!
T's & C's apply.