Your Tenancy


Moving into your home

Our aim is to move you into your newly allocated home as soon as it is ready. Once you are allocated with a home, your Neighbourhood Officer will contact you to discuss:

Living in your home

We know there can be life changes whilst you're living in your home. Here are some of the ones we are asked about most often:

Leaving your home

Help and Support

Amending your Tenancy

Request copy of Tenancy Agreement Change name on your tenancy Tenant has passed away and I want to take over the tenancy Change joint tenancy to sole tenancy Ending your tenancy Signing your Tenancy Agreement

Using My Account

My Account is your new and improved online customer account. View information about your rent and charges, make payments, send us information and update your contact details 24/7, 365 days a year.

How to Use My Account
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Get in touch

If you'd like to speak to a neighbourhood officer, get in touch with our Contact Centre in the first instance.

Telephone: 0161 393 7117
Email: servicecentre@fcho.co.uk