News

Find out about the latest news from FCHO

Our regular newsletter First Choice for News is sent out to all our tenant and leaseholder customers every six months, in April and September. We will post news items here too so you can still keep up to date with the latest news from across Oldham.

For media enquiries please contact a member of the Communications team on 0161 393 8803. Alternatively, you can email communications@fcho.co.uk.

First Choice For News previous editions:

First Choice Homes Oldham launches FREE Universal Credit hotline number for its customers

First Choice Homes Oldham launches FREE Universal Credit hotline number for its customers

First Choice Homes Oldham has launched a FREE hotline number to help its customers who are worried about Universal Credit. The number is Freephone 0800 1955 440.

Universal Credit is a new benefit for people out of work or on a low income. It is gradually replacing six ‘means-tested’ benefits including Housing Benefit,

Have your say on social housing

Have your say on social housing

The government wants to find out what issues and concerns social housing tenants have through its Social Tenant Engagement Questionnaire. Following the Grenfell Tower block fire the government wants to hear tenants views.

The survey closes on January 31, 2018.

Rapid ROCA returns for 2018

Rapid ROCA returns for 2018

Rapid ROCA returns for 2018

Worried about Universal Credit? - We're here to help

Worried about Universal Credit? - We're here to help

If you need some support with Universal Credit, we are here to help. Visit our Facebook page to take part in a live chat running on Friday 5 January 1 - 2pm and Tuesday 9 January 4:30 - 5:30pm. Our specialist advisor Sarah who will be available to answer your questions on Universal Credit.
First Choice Homes Oldham gets gold award for looking after employees

First Choice Homes Oldham gets gold award for looking after employees

Housing association First Choice Homes Oldham is a great employer – that’s according to Investors in People who have awarded it a gold accreditation for the second time.

The organisation has been given the award for commitment shown to employees, their working environment, improving skills and wellbeing.

The organisation also achieved a gold accreditation in 2014, and gained a bronze Investors in People award in 2011.

New scheme transforms more than 450 homes

New scheme transforms more than 450 homes

Nearly £1m has been spent this year on improving 447 homes in Derker, Oldham, which it’s hoped will cut energy bills and improve health.

First Choice Homes Oldham has so far invested £996,000 in a pilot scheme to trial new ways of helping customers who have problems with condensation, including those who haven’t reported any issues.

Update - Direct Debit payments

Update - Direct Debit payments

We want to give you an update about rent payment issues from last week. Allpay have let us know there was a duplication of payments and if you have not already been in contact with your bank for a refund,

Direct Debit payments

Direct Debit payments

We've been informed that a number of banks are having issues with direct debits and BACS payments including salary payments. Customers whose direct debit payments for rent that were paid yesterday (7th), or today (8th) December may be experiencing problems.

Water supply for Summervale House

Water supply for Summervale House

Update: issues with the water supply to Summervale House have now been resolved.

We are aware there is a problem with the water supply to Summervale House and we are working to resolve this as soon as possible.

We will keep you updated with progress.

12 Days of Christmas with Stronger Communities

12 Days of Christmas with Stronger Communities

Join our Stronger Communities team at your local community centre for a free afternoon of festive fun! Receive your free winter warmer pack and advice on staying warm and well this winter.