Royton South

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Welcome to Royton South

Do you live in the area? Thinking of moving here?

This neighbourhood plan will provide you with all the info you need, from the number of homes we own in the area and what our current customers think about living here, to investment works and support we are providing.

We love our homes and neighbourhoods and we are passionate about making a difference and working together to build vibrant and safe communities where you love to live too.

We work closely with customers and listen to your feedback so we can put in place action plans to address any key issues and make Royton South a great place to live.

Meet the Royton South Neighbourhood Team

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Neighbourhood manager

coming soon

0161 393 7117

  • Help with tenancies – signing up, maintaining a tenancy, name changes, extra people moving in
  • Support customer in their homes – make sure our homes are in great condition and suitable for our customers and their families, carry out property checks, help with domestic violence or abuse, antisocial behaviour and safeguarding
  • Our neighbourhoods – make sure our areas are kept clean and tidy - dealing with fly tipping, untidy gardens, abandoned cars

More information on our Neighbourhood Team.

Community Legal team

Community Legal Team – We want our tenants and communities to be proud of the area you live in. We're here to provide information, advice and support to you if you have any questions about antisocial behaviour and social housing fraud.

Income Collection Officers

Income Support Team – We're here to help and support you if you’re in financial difficulties or you’re struggling to pay your rent. The rent collected helps to pay for all the great work happening in our neighbourhoods including investment works, grounds maintenance and repairs.

Community Impact Team

Community Impact Team – We’re not just about homes. We can help with other personal or family circumstances you may need support with from finding a job, accessing training or volunteering to affordable food, welfare advice or help and advice on how to live independently.

Neighbourhood Care Team

Neighbourhood Care Team – We’re responsible for all aspects of grounds maintenance and cleaning within our neighbourhoods on a seasonal programme to ensure resources are provided across our neighbourhoods.

To find out when we’ll be in your area, visit our caretaking and gardening pages.


Our Royton South neighbourhood

  • Our client testimonials, pretty speech quotes icon

    It’s a safe neighbourhood to live and I’ve no problems.

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  • Our client testimonials, pretty speech quotes icon

    Nothing – I love it.

    Our client testimonials, pretty speech qutes icon
  • Our client testimonials, pretty speech quotes icon

    Turn the field opposite my house into a car park.

    Our client testimonials, pretty speech qutes icon
  • Our client testimonials, pretty speech quotes icon

    Parking is a joke, stop people parking on their lawns.

    Our client testimonials, pretty speech qutes icon

What our customers from the local area think


Feel we listen to their views and act on them


Are happy with the overall service


Say they are kept informed by us


Trust us as their housing provider


Love their neighbourhood


Feel we treat them fairly and with respect


Are satisfied with our complaint handling approach


Are satisfied with our approach to handling anti-social behaviour


Are happy with the time taken for their most recent repair


Complaints received from customers in the area

You said, we will

Action plans: we asked our customers in the local area and they said...


We will:

Work closely with Oldham Councils Royton District Coordinators and other partners to address some of the issues.

Carry out walkabouts in the area with partners at different times.

We will:

Work with our internal and external teams to investigate resolutions.

Keep customers update with any progress.

We will:

Provide direct contact details for your Neighbourhood Co-ordinators - they are above.

Invite all customers to join a community walkabout.

Update: monthly walkabouts are being carried out. Please feel free to join your Neighbourhood Co-ordinator when they're in your area.

We will:

  • Ensure that we respond to any contact from customers within 24 hours
  • Take action and provide support including signposting to other teams and agencies
  • Ensure that feedback is given to all concerns raised to our Neighbourhood Co-ordinator

Update: all enquiries are being responded to within 24 hours of receiving them.

Fly tipping - concerns were raised on communal land at Hartington Court - this has been resolved and there have been no further concerns raised.

Pests - concerns were raised around customers feeding birds near Bamford Street - letters were distributed to customers and the issues were resolved.

Our homes in Royton South

  • House types
    • 97 one bedroom flats
    • 88 two bedroom flats
    • 35 two bedroom houses
    • 57 three bedroom houses
    • 25 other types of houses
  • 51 homes have had new fire doors installed
  • 11 customers supported by adapting their homes
  • Top 3 repairs carried out:
    • Electrical
    • Joinery
    • Plumbing

Supporting our customers in Royton South

Facts and figures


People from the area supported into work


People from the area helped by our employment team


People from the area who we have helped stay in work

Getting involved in what's going on in Royton South

We know that living in a great community can make an area a great place to live.

We want to make sure that you have a stake in the place where you live which is why we are encouraging you have your say on your area. Get involved, make a difference, and help shape what matters to you.

From neighbourhood clean ups and drop in sessions, to block champions and customer voice panels. However you want to get involved we have lots of events going on.

Join your Neighbourhood Co-ordinator for a walkabout where you can discuss any concerns or issues you may have with your home or area:

  • Left side of Oldham Road – Bamford, Shaw Street, Hartington Court, Birchinlee and Royley every 4 weeks on a Thursday, 10am - 12noon
  • Royton South - Heyside, Higginshaw Lane, Cheethams Crescent, Chaucer Street and Park Estate areas, - every 4 weeks on a Thursday 10am - 12noon