Saddleworth and Lees
Do you live in the area? Thinking of moving here?
This neighbourhood plan will provide you with all the info you need, from the number of homes we own in the area and what our current customers think about living here, to investment works and support we are providing.
We love our homes and neighbourhoods and we are passionate about making a difference and working together to build vibrant and safe communities where you love to live too.
We work closely with customers and listen to your feedback so we can put in place action plans to address any key issues and make Saddleworth and Lees a great place to live.
Meet the Saddleworth and Lees Neighbourhood Team
Name - Claire Goodier, Neighbourhood Coordinator
Area covered - Saddleworth and Lees
You can contact Claire on Claire.Goodier@fcho.co.uk or 0161 393 5459.
Part-time hours - Wednesday pm, Thursday and Friday
- Help with tenancies – signing up, maintaining a tenancy, name changes, extra people moving in
- Support customer in their homes – make sure our homes are in great condition and suitable for our customers and their families, carry out property checks, help with domestic violence or abuse, antisocial behaviour and safeguarding
- Our neighbourhoods – make sure our areas are kept clean and tidy- dealing with fly tipping, untidy gardens, abandoned cars
More information on our Neighbourhood Team.
Community Legal team
Community Legal Team – We want our tenants and communities to be proud of the area you live in. We're here to provide information, advice and support to you if you have any questions about antisocial behaviour and social housing fraud.
Income Collection Officers
Income Support Team – We're here to help and support you if you’re in financial difficulties or you’re struggling to pay your rent. The Rent team collects helps to pay for all the great work happening in our neighbourhoods including investment works, grounds maintenance and repairs.
Community Impact Team
Community Impact Team – We’re not just about homes. Our CIT can help with other personal or family circumstances you may need support with from finding a job or accessing training or volunteering, affordable food, welfare advice or help and advice on how to live independently.
What our customers say about living in Saddleworth and Lees
- Affordable rent and a good service when phoning about repairs.
- My neighbourhood is a nice place to live.
- Parking is a problem and some neighbours are disrespectful.
- I’m happy.
What our customers from the local area think
47% feel we listen to their views and act on them
63% say we are easy to deal with
59% trust us as their housing provider
71% are happy we take Health and Safety seriously
63% happy overall with the quality of their home
84% feel safe in the area
16% know who their Neighbourhood Coordinator is
73% of our customers are happy with the value for money of their home
3 reports of antisocial behaviour in the area
7 complaints received from customers in the area
Due to the age and the layout of the villages parking is a concern, as many households have more than one car.
We will liaise with our Asset Team to look at what land we own in the area and look at whether these pieces of land can be adapted to accommodate cars.
As this is not a short-term solution, we will provide updates to customers who have raised concerns.
Be conducting regular walkabouts in the areas and the details are below. Claire’s contact details are in this plan.
Walkabout details -
- Lees & Springhead: September - 2nd Thursday in the month 10am – 1pm
- Uppermill & Greenfield: October - 2nd Thursday in the month 10am – 1pm
- Diggle & Dobcross: November - 2nd Thursday in the month 10am – 1pm
- Delph & Denshaw: December - 2nd Thursday in the month 10am – 1pm
Liaise with our Assets Team to check what programmes have been delivered in the Saddleworth and Lees area in the last 10 years and ensure that these details are promoted to customers.
Include any future investment that will be taking place in the next five years.
Liaise with Oldham Council to see if more dog waste bins can be installed around the area and then feedback to customers.
Our homes in Saddleworth and Lees
- House types
- 92 one bedroom flats
- 3 two bedroom flats
- 127 two bedroom houses
- 190 three bedroom houses
- 116 other types of houses
- 98 households without children
- 131 households with children
- 246 households with single occupancy
- 49 households other
- 45 homes have had new fire doors installed
- 28 customers supported by adapting their homes
- Top 3 repairs carried out:
- 3 (0.5% of homes) reported issues with pests to us
Facts and figures
4 people from the area supported into work
1 person from the area helped by our employment team
1 people from the area who we have helped stay in work
We know that living in a great community can make an area a great place to live.
We want to make sure that you have a stake in the place where you live which is why we are encouraging you have your say on your area. Get involved, make a difference, and help shape what matters to you.
From neighbourhood clean ups and drop in sessions, to block champions and customer voice panels. However you want to get involved we have lots of events going on.
Join your Neighbourhood Coordinator for a walkabout where you can discuss any concerns or issues you may have with your home or area:
Lees & Springhead: September - 2nd Thursday in the month 10am – 1pm
Uppermill & Greenfield: October - 2nd Thursday in the month 10am – 1pm
Diggle & Dobcross: November - 2nd Thursday in the month 10am – 1pm
Delph & Denshaw: December - 2nd Thursday in the month 10am – 1pm