Royton North and High Crompton

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Welcome to Royton North and High Crompton

Do you live in the area? Thinking of moving here?

This neighbourhood plan will provide you with all the info you need, from the number of homes we own in the area and what our current customers think about living here, to investment works and support we are providing.

We love our homes and neighbourhoods and we are passionate about making a difference and working together to build vibrant and safe communities where you love to live too.

We work closely with customers and listen to your feedback so we can put in place action plans to address any key issues and make Royton North and High Crompton a great place to live.

Meet the Royton North and High Crompton Neighbourhood Team

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Neighbourhood manager

coming soon

0161 393 7117

  • Help with tenancies – signing up, maintaining a tenancy, name changes, extra people moving in
  • Support customer in their homes – make sure our homes are in great condition and suitable for our customers and their families, carry out property checks, help with domestic violence or abuse, antisocial behaviour and safeguarding
  • Our neighbourhoods – make sure our areas are kept clean and tidy - dealing with fly tipping, untidy gardens, abandoned cars

More information on our Neighbourhood Team.

Community Legal team

Community Legal Team – We want our tenants and communities to be proud of the area you live in. We're here to provide information, advice and support to you if you have any questions about antisocial behaviour and social housing fraud.

Income Collection Officers

Income Support Team – We're here to help and support you if you’re in financial difficulties or you’re struggling to pay your rent. The rent collected helps to pay for all the great work happening in our neighbourhoods including investment works, grounds maintenance and repairs.

Community Impact Team

Community Impact Team – We’re not just about homes. We can help with other personal or family circumstances you may need support with from finding a job, accessing training or volunteering to affordable food, welfare advice or help and advice on how to live independently.

Neighbourhood Care Team

Neighbourhood Care Team – We’re responsible for all aspects of grounds maintenance and cleaning within our neighbourhoods on a seasonal programme to ensure resources are provided across our neighbourhoods.

To find out when we’ll be in your area, visit our caretaking and gardening pages.


Our Royton North and High Crompton neighbourhood

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    No parking near enough to house.

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  • Our client testimonials, pretty speech quotes icon

    Great landlord and friendly members of staff when I ring up.

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  • Our client testimonials, pretty speech quotes icon

    More estate walkabouts with tenants.

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  • Our client testimonials, pretty speech quotes icon

    Drug dealing and noise nuisance is an issue.

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What our customers from the local area think


Feel we listen to their views and act on them


Are happy with the overall service


Say they are kept informed by us


Trust us as their housing provider


Love their neighbourhood


Feel we treat them fairly and with respect


Are satisfied with our complaint handling approach


Are satisfied with our approach to handling anti-social behaviour


Are happy with the time taken for their most recent repair


Are happy with the overall repairs service

You said, we will

Action plans: we asked our customers in the local area and they said...


We will:

Carry out monthly walkabouts in areas where customers have raised concerns. Walkabout details are in this plan.

Identify the street lights that are not working and liaise with Oldham Council to resolve those issues.

Carry out quarterly walkabouts in the area with partners including FCHO’s Community Legal Team, the police service, environmental health, youth services and local councillors.

Update: Walkabouts have been carried out, and have been advertised with the local policing team, who have committed to attending when they can. Concerns that are picked up during the walkabouts and regards to surrounding neighbourhood are discussed with the Royton and Shaw Oldham Council district partnership team and Police.

Walkabout details have also been shared with the district partnership team. Weekly partnership meetings with Oldham Council district team where Oldham community safety unit and GMP present to address concerns/issues raised.

We will:

Actively target those areas customers have identified as hot spots for fly tipping.

Work with internal and external partners to attempt to identify the perpetrators and take the necessary action.

Ensure that all customers are aware of their responsibilities around ensuring that the areas around their properties are clean and tidy, and provide support or take enforcement action as appropriate.

Update: Worked with Oldham Council environmental health enforcement team to tackle fly tipping issues. Engaging with partners and contributing to the "Love Where You Live" campaign, which involves engaging with customers and to listen and act on concerns raised. Also working alongside our Neighbourhood Care team to identify hotspots and carry out litter picks where necessary.

We will:

Direct contact details for your Neighbourhood Co-ordinators are above. Phone calls, voicemails and emails will be responded to within 1 working day.

All customers are welcome to join a community walkabout to meet the area co-ordinator and discuss any concerns or issues.

We will:

Ensure that Neighbourhood coordinators respond within 24 hours

Take action and provide support including signposting to other teams and agencies.

Provide feedback on all concerns raised.

Update: all correspondence is being responded to within 24 hours.

Our homes in Royton North and High Crompton

  • House types
    • 145 one bedroom flats
    • 76 two bedroom flats
    • 89 two bedroom houses
    • 192 three bedroom houses
    • 163 other types of houses
  • 77 homes have had new fire doors installed
  • 48 customers supported by adapting their homes
  • Top 3 repairs carried out:
    • Electrical
    • Joinery
    • Plumbing

Supporting our customers in Royton North and High Crompton

Facts and figures


People from the area supported into work


People from the area helped by our employment team


Person from the area who we have helped stay in work

Getting involved in what's going on in Royton North and High Crompton

We know that living in a great community can make an area a great place to live.

We want to make sure that you have a stake in the place where you live which is why we are encouraging you have your say on your area. Get involved, make a difference, and help shape what matters to you.

From neighbourhood clean ups and drop in sessions, to block champions and customer voice panels. However you want to get involved we have lots of events going on.

Join your Neighbourhood Co-ordinator for a walkabout where you can discuss any concerns or issues you may have with your home or area:

  • Holly estate, Oozwood estate and Haggate estate (Middleton Road/Brookfield Avenue/Roy Street/John Street/Charles Street, Stottfield, Hamilton Avenue, Lorne Avenue) and surrounding streets – every 1st and 3rd Wednesday of the month 1:30 - 3pm
  • High Crompton and Gravel Hole estates – every 2nd and 4th Wednesday of the month 1:30 - 3pm