30/09/2020
This week we’re going behind the scenes with Gary, a Senior Caretaker in our Environmental Neighbourhood Care team. Gary has been with our organisation for a whopping 25 years and has been in his most recent role for nine years. Here he tells us why he’s so passionate about his role making our ne...
24/09/2020
On Monday 21 September we were delighted to welcome Billie-Jo and Peter to the wonderful world of FCHO. Billie-Jo (known as Billie) and Peter are our customers and joined us in the roles of Apprentice – Contact Centre and Apprentice – Environmental Services Operative. 31-year-old Billie sa...
22/09/2020
Our Contact Centre will be closed on Thursday 24 September from 9am to 11:30am for essential system upgrades. You can still use My Account to book a repair or pay your rent during this time. In case of an emergency, please use the following numbers: For all heating and boiler issues please ri...
21/09/2020
To mark World Alzheimer’s Day 2020, we’ve spoken to three members of our Independence Team, Julie, Diana and Suzanne to learn about their role as Independence Advisors and hear how they are making a difference to customers with dementia. What is your role all about? In a nutshell it’s about help...
21/09/2020
This week we’re supporting Fire Door Safety Week to raise awareness about how fire doors save lives and protect homes – and handily, it coincides with the start of our fire safety investment programme. We couldn’t have planned it better ourselves! Heidi Thompson, our Executive Director of Home an...
16/09/2020
We have completed our latest housing development in Royton, with the first families starting to move in. Five three-bedroom family homes on Holden Fold, which are all for affordable rent, will be managed by us and have been allocated to customers on Oldham Council’s housing register. The £725k de...
15/09/2020
Calling young people aged 18-25 in Oldham! Register now for UK101, a free online programme to build your leadership skills and connect with peers from across the UK – and set yourself apart as a UK101 leader. Why take part in UK 101? Through the UK101 programme, you will build the important skill...
14/09/2020
Keeping our customers safe in their homes is our number one priority, which is why we’re supporting Gas Safety Week 2020 14-20 September. Every year, people die and are seriously injured by poorly maintained gas appliances. Steve Mather, FCHO Director of Operations said: “Keeping our customers sa...
10/09/2020
It’s the National Housing Federation’s fourth week of action to highlight how crucial good social housing is to the country’s recovery from coronavirus. This week is all about how housing can help tackle climate change and we’re putting the spotlight on one of our new developments in Failsworth....
04/09/2020
We’re reminding customers who need to apply for the Covid-19 isolation payment that you must apply for it during your isolation period to qualify. You will also be asked to produce bank statements, confirmation of your positive test or notification that you have been in contact with a person who...