Customer update: Microsoft outage

We are aware of a global issue with Microsoft today. This is affecting some of our systems and email services. It means there may be delays to us receiving emails and customers receiving our responses.  

Here’s what you need to know… 

My Account is still available for reporting repairs, checking your account and updating your details. Access MyAccount

Our Contact Centre is open as normal. If you need to contact us, please call 0161 393 7117. 

Thank you for your patience and understanding whilst Microsoft works to fix this issue. Please keep checking here for updates.