Feedback groups

Get involved with a feedback group

Customers and leaseholders can contribute in a way that suits you. Meetings take part in person and online and in return for taking part customers receive include details of what customers receive in return here. 

Customer and Communities Committee 

This committee provides an important link between residents who live in FCHO homes and neighbourhoods and our Board. 

Made up of FCHO customers and leaseholders plus an independent Committee member and Non-Executive Directors, the committee makes sure that customers' voices are heard and have the chance to influence strategies, policies, services, and decisions which affect everyone who lives in our properties and communities. 

Committee members work together to oversee and examine operational matters for the Board, with a focus on customer service delivery, impact, and performance, ensuring that all the decisions made by our Board have customers at their heart. 

More information about other feedback groups coming soon.