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Reporting Repairs

To report a repair or follow up an existing repair please contact the Service Centre on 0161 393 7117.

For more information on repairs, see our dedicated pages.

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Rent and Charges

Make a payment

Please visit MyAccount to make a payment or set up a Direct Debit.

Check your balance and view your statement

Please visit MyAccount to find out what your current balance is, see a full payment history, review any payment arrangements you have or see a full breakdown of your charges.

Money advice

For money advice please contact the Service Centre on 0161 393 7117.

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Reporting Anti-social Behaviour

You can report or update us on anti social behaviour on MyAccount.

If you aren't an FCHO customer you can still report ASB.

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Giving Us Feedback

Your Feedback

If you are a customer and would like to give us feedback about any aspect of our services, please fill out a short feedback form on MyAccount.

If you are not a customer, you can still give feedback using our online form.

More information is available in our Complaints Policy.

This guide outlines our approach to dealing with unreasonable customer behaviours.

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Finding a Home

Applying for a home

This is done via the MyMove online system.

Visit our Applying for a Home page for more information about finding a home in Oldham.

An office

Visiting Our Offices

Our Address

First Place, 22 Union Street, Oldham. OL1 1BE.

Opening Hours 9am - 5pm Monday to Friday (Thurs until 6pm)*

*We are closed on Bank Holidays

How you can access our services

Our services

Our access strategy


Members of the media

Media contacts