- Looking for a home
- Living in your home
- Rent and Charges
- If you Need a Repair
- Worried about Universal Credit? - We’re here to help!
- If you need help in your home
- Home contents insurance
- Anti Social Behaviour
- Make a Payment
- Our Caretaking and Grounds Maintenance Teams
- Leaseholder Information
- Service Charges
- Housing Fraud
- Bins
- Pest Control
- Council Services
- Energy Advice
- Your Tenancy
- Safety in Your Home
- Winter Guide
- Whats in your area
- Working with FCHO
Repairs
Reporting Repairs
To report a repair or follow up an existing repair please contact the Service Centre on 0161 393 7117.
For more information on repairs, see our dedicated pages.
Rent and Charges
Make a payment
Please visit MyAccount to make a payment or set up a Direct Debit.
Check your balance and view your statement
Please visit MyAccount to find out what your current balance is, see a full payment history, review any payment arrangements you have or see a full breakdown of your charges.
Money advice
For money advice please contact the Service Centre on 0161 393 7117.
Reporting Anti-social Behaviour
You can report or update us on anti social behaviour on MyAccount.
If you aren't an FCHO customer you can still report ASB.
Giving Us Feedback
Your Feedback
If you are a customer and would like to give us feedback about any aspect of our services, please fill out a short feedback form on MyAccount.
If you are not a customer, you can still give feedback using our online form.
More information is available in our Customer Feedback Policy (also available as an easy read guide).
This guide outlines our approach to dealing with unreasonable customer behaviours.
Finding a Home
Applying for a home
This is done via the MyMove online system.
Visit our Applying for a Home page for more information about finding a home in Oldham.
Visiting Our Offices
Our Address
First Place, 22 Union Street, Oldham. OL1 1BE.
Opening Hours 9am - 5pm Monday to Friday (Thurs until 6pm)*
*We are closed on Bank Holidays