Getting in Touch

Repairs

Reporting Repairs

To report a repair or follow up an existing repair please contact the Service Centre on 0161 393 7117.

For more information on repairs, see our dedicated pages.

Rent and Charges

Make a payment

Please visit MyAccount to make a payment or set up a Direct Debit.

Check your balance and view your statement

Please visit MyAccount to find out what your current balance is, see a full payment history, review any payment arrangements you have or see a full breakdown of your charges.

Money advice

For money advice please contact the Service Centre on 0161 393 7117.

Reporting Anti-social Behaviour

You can report or update us on anti social behaviour on MyAccount.

If you aren't an FCHO customer you can still report ASB.

Giving Us Feedback

Your Feedback

If you are a customer and would like to give us feedback about any aspect of our services, please fill out a short feedback form on MyAccount.

If you are not a customer, you can still give feedback using our online form.

More information is available in our Customer Feedback Policy (also available as an easy read guide).

This guide outlines our approach to dealing with unreasonable customer behaviours.

Some guidance on submitting a petition.

Finding a Home

Applying for a home

This is done via the MyMove online system.

Visit our Applying for a Home page for more information about finding a home in Oldham.

Visiting Our Offices

Our Address

First Place, 22 Union Street, Oldham. OL1 1BE.

Opening Hours 9am - 5pm Monday to Friday (Thurs until 6pm)*

*We are closed on Bank Holidays