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Repairs

Reporting Repairs

To report a repair or follow up an existing repair please contact the Service Centre on 0161 393 7117. You can also book an appointment online with My Account.

For more information on repairs, see our dedicated pages.

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Rent and Charges

Make a payment

Please visit MyAccount to make a payment or set up a Direct Debit.

Check your balance and view your statement

Please visit MyAccount to find out what your current balance is, see a full payment history, review any payment arrangements you have or see a full breakdown of your charges.

Money advice

For money advice please contact the Service Centre on 0161 393 7117.

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Reporting Anti-social Behaviour

You can report or update us on anti social behaviour on MyAccount.

If you aren't an FCHO customer you can still report ASB.

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Enquiries, complaints, and compliments

First Choice Homes Oldham is committed to continually improving the services we provide to customers. We therefore welcome any views or feedback on service delivery, whether good or bad, and any enquiries of requests for a service.

Enquiries or request for a service, complaints, and compliments are a valuable source of feedback, which helps us to improve and provide better services.

Visit our Enquiries, complaints, and compliments page for more information and how to leave this feedback.

This guide outlines our approach to dealing with unreasonable customer behaviours.

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Finding a Home

Applying for a home

This is done via the MyMove online system.

Visit our Applying for a Home page for more information about finding a home in Oldham.

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Visiting Our Offices

Our Address

First Place, 22 Union Street, Oldham. OL1 1BE.

Opening Hours 9am - 5pm Monday to Friday.

We are closed on Bank Holidays.

How you can access our services

Our services

Our access strategy

Strategy

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Media contacts