Our Executive Directors
Keith Wrate - Interim Chief Executive
Keith is our Interim Chief Executive. With over 40 years’ experience in social housing, Keith started out as a housing officer and has held a number of roles within the housing sector from stock transfers and tenant participation to development and asset management.
In 2004, Keith became self-employed and has worked in senior leadership roles for a number of housing providers in various interesting and rewarding roles. He has helped set up housing companies and has managed the day to day running of housing organisations.
Guy Johnson - Interim Executive Director Corporate Services
Guy oversees the Corporate Services Directorate. This includes Finance and Income Collection teams as well as a range of business support services: ICT, the People team (providing HR, training and development support), Business Intelligence, Governance and Assurance and Marketing and Communications.
Guy worked as a qualified accountant before moving to the housing sector 19 years ago where he has stayed ever since. He has worked in similar interim director and assistant director roles for the past four and a half years.
Guy was drawn to housing while working as an accountant. He was always impressed by the work housing organisations did with their customers and communities and wanted to be a part of it to help make a difference.
Heidi Thompson - Executive Director Homes and Investment
Heidi oversees the Homes and Investment Directorate. This includes new build development, strategic asset management, Property Care (our in-house repairs and maintenance team), building safety and compliance. Heidi’s key focus is developing strategic relationships with Homes England, housing associations, local authorities, developers, contractors and consultants to deliver a range of mixed tenure developments, where accelerated construction is a key driver to delivering more homes for people who need them.
Heidi has extensive experience working in the property investment and maintenance market, working in both the private and public sector and is passionate about enabling others to be the best they can possibly be through providing opportunities for employment and apprenticeships.
Emma Davison - Executive Director Customer First
Emma is our Executive Director Customer First and oversees services for customers, including our Community Impact team, Contact Centre, Neighbourhood Services, Neighbourhood Care (estates caretaking and grounds maintenance), Stronger Communities and Legal services. She is tasked with ensuring that our services deliver great customer outcomes and are efficient.
Emma has had an extensive career in customer services from contact centres to digital and e-customer service. Her last role was in the private sector at retailer JD Sports. Emma is committed to creating excellent services for our customers and giving our customers a voice - building relationships based on trust, understanding and respect.