Our Executive Directors
Donna Cezair - Chief Executive
Donna became our Chief Executive in January 2021. She brings extensive experience of leading customer focused organisations in the housing sector.
Donna is keen to ensure that our customers receive a caring and responsive service from FCHO and that all our staff enjoy what they do and have the support of a forward thinking and creative business.
She and the team are also keen to establish productive relationships with a range of stakeholders to support our customers and Oldham residents, and to build as many new homes as possible in thriving communities, which help people to achieve their true potential.
Feel free to get in touch if you would like to work with us!
Tracy Woods - Chief Finance Officer
Tracy oversees our Finance, Income Collection, Business Intelligence, IT and Development teams and plays a crucial role in helping us to deliver our plans to build 850 new homes by 2026.
Before joining the housing industry, Tracy spent ten years in the private sector working her way up from accounts assistant roles to finance director level at well-known brands such as Matalan. When Tracy made the leap to housing, she said she wanted to give back by working in an industry that really made a difference to people’s lives.
Emma Davison - Chief Operations Officer
Emma is our Chief Operations Officer and oversees services for customers, including our Community Impact team, Contact Centre, Neighbourhood Services, Neighbourhood Care (estates caretaking and grounds maintenance), Property Care (repairs service), Asset Management, Property Safety and Stronger Communities. She is tasked with ensuring that our services deliver great customer outcomes and are efficient.
Emma has had an extensive career in customer services from contact centres to digital and e-customer service. Her last role was in the private sector at retailer JD Sports. Emma is committed to creating excellent services for our customers and giving our customers a voice - building relationships based on trust, understanding and respect.