Christmas and New Year closing times 2025-2026

We will close at 12.30pm on Wednesday 24 December 2025 and will remain closed until 9am on Monday 5 January 2026.

We hope everyone celebrating Christmas has a wonderful time, and we'll see you all in January 2026!

While we are closed you can check your rent and charges, make payments, update your contact details, and log queries on our customer portal My Account.

There is lots of useful information and other non-urgent enquiries can still be made here on our website.

Please do not report emergencies via email. Instead, please use the following numbers:

For heating issues, please ring SURE Group on 03333 212797.

For other types of emergency repairs, please ring 0161 393 7117 and you will reach our out-of-hours service.

If you need emergency accommodation, please ring Oldham Council on 0800 988 7061.