Chance to win £50 and help improve our services to you


11/10/2021

Be in with a chance to win £50 and help us improve our services to support you - take our customer survey!

We know the pandemic and other recent events have hit many of our customers hard. That's why we've launched a survey to better understand your circumstances so we can improve our services to support you.

  • All customers we have a mobile phone number for will receive a survey by text message this week.
  • Just click on the survey link and take a minute to complete it
  • Every customer who completes the survey will automatically be entered into a draw for 20 chances to win £50
  • Our survey closes on 20 October 2021

Andy Ewart, our Director of Finance said: "We care about our customers and we're here to help you. By sharing your experiences, you are enabling us to get a better picture of the effects of the pandemic and its impacts. We’ll listen to your feedback and use it to shape how we make decisions about the services we deliver to you in the future, so please spend a minute completing it and be in with a chance of winning £50."

Be in with a chance to win £50 and help us improve our services to support you - take our customer survey!