03/03/2026
Last week we met with our Customer Engagement Network (CEN) to gather early feedback on the development of our Customer Census, an important step in identifying potential barriers and shaping our approach before any questions are drafted, and a key part of our commitment and the first step&...
03/03/2026
We are pleased to announce that we can now offer free household items like cutlery and pans to customers in need following a new partnership with local business Ultimate Products.
The first van load of ex‑showroom and surplus stock worth more than £1000 was picked up from the firm’s Chad...
27/02/2026
This month our new Rent Setting and Service Charge Policy has gone live.
This makes sure FCHO rent levels and service charges charged for our tenanted properties are fair, transparent, consistent and in line with government policy.
Rent is FCHO’s main source of income and every penny is re-invest...
25/02/2026
Our Customer and Communities Committee came together earlier this month for a meeting, focusing on the strategies, services and performance that matter most.
Bringing together customers, Board members and colleagues, the session provided an important opportunity to review progr...
24/02/2026
We are pleased to announce that we are hosting a careers fair at First Place next month, to help customers enter employment with local social housing providers.
We will be joining forces with other local providers Jigsaw, Great Places and ForHousing for the ‘Careers in Social Housing’ event on Th...
20/02/2026
A volunteer who goes 'above and beyond' in helping our customers during school holidays is the our February Hidden Hero.
Hafsa Batan is a key member of the Yuvanis Foundation-run Holiday Activities and Food (HAF) programme in Chadderton that many of our customers use.
The mother-of-three was nomi...
19/02/2026
From Monday 2 March 2026, we will launch a new anti‑social behaviour (ASB) reporting service, the RESPECT Line, delivered in partnership with Case Management Solutions Group (CMSG).
This new service enhances the support available to customers and communities experiencing ASB, giving them...
16/02/2026
We've planted more than 16,000 new bulbs across our communities to improve and increase biodiversity.
Daffodils, snowdrops, and crocus have been hand planted by our neighbourhood care team in Littlemoor, Medlock Vale and Werneth, Royton, Shaw and Crompton, Delph, and Sholver.
The total of 16,650...
12/02/2026
Our partnership with a local charity to reuse unwanted items from vacant properties for those in need has diverted nearly 12,000 tonnes of waste from landfill in just 18 months.
We've linked up with Chadderton-based Support and Action for Women's Network (SAWN) who collect suitable leftov...