Report a routine tree issue


Coronavirus: latest update on tree services

Coronavirus has impacted on our tree services and there are changes to our services at the moment:

We are now only responding to emergency tree issues, for example situations in which trees have fallen due to storm damage. To report an issue please call our Contact Centre on 0161 393 7117 or email servicecentre@fcho.co.uk.

Tree services

We only carry out essential works to trees where they are dead, diseased or in immediate danger of causing structural damage to our properties. If this is the case, please call our Contact Centre on 0161 393 7117.

Examples of why we would not carry out works to a tree include:

  • Lack of sunlight
  • Leaf fall
  • Sap fall
  • Phone wires
  • Size

Anything else will be classed as a routine issue.

Report a routine tree issue

To report a routine tree issue please fill out the form below.

If the tree is dead, diseased or in immediate danger of causing structural damage to one of our properties please call our Contact Centre on 0161 393 7117.

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Snow, leaves and ice

It is currently our policy to not remove excessive leaf fall in areas or to grit areas after period of snow or ice. Residents should take the appropriate steps in areas where these occur.

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Essential works to trees

If the tree is dead, diseased or in immediate danger of causing structural damage to one of our properties please call our Contact Centre on 0161 393 7117.