Investment in your home

Making continuous improvements to our customers’ homes is one of our top priorities, because we understand how important it is to have a safe, high-quality place to live.
We’re investing £17 million this year to improve the quality, safety, and energy efficiency of our homes, because we know how important it is to live somewhere that’s warm, comfortable, and secure.
What kind of work is planned?
Our programme includes a wide range of improvements:
- Energy efficiency upgrades
- New kitchens and bathrooms
- Roof, window, and door replacements
- Boiler renewals
- Fire safety enhancements
- Major repairs and empty property refurbishments
- Communal area improvements
- Demolition works
- Community centre upgrades
- Home adaptations to support independent living
How many homes will benefit?
Up to 30% of our homes could see improvements each year through this programme.
Where will the work take place?
We’re focusing on neighbourhoods including:
- Derker
- Abbeyhills and Roundthorne
- Shaw
- Barrowshaw
- Chadderton
What are the benefits for customers?
- Lower energy bills
- Safer, more secure homes
- Greater comfort
- More sustainable living environments
How long will the programme run?
This is an annual programme, with work taking place throughout the year.
What do customers need to do?
There’s no need to contact us, we’ll be in touch when work is planned for your home. When the time comes, we ask that you:
- Engage with our contractors
- Allow access so the work can be completed smoothly
Who’s delivering the work?
We’re working with a trusted group of contractors, including: Wates, Connolly, Firecracker, PJ Services, Fieldway, Hi Spec Solutions, AB Electrical, Sure, and Regen North West.
Supply chain
Our Contracts team uses the online, Find a Tender compliant Delta procurement system to advertise our tenders.
The links on the right hand side of this page provide more information about the contracts which have been awarded during this financial year.

Planned improvement works 2025/26
Get in touch
To find out more about our 2020/21 investment programme, get in touch with our Service Centre.
Email servicecentre@fcho.co.uk
Call 0161 393 7117