Thank you

We’re sorry that you’re not happy with our service. By making a complaint, you’re giving us the opportunity to investigate and improve our services for you and everybody else. Thank you for submitting the form.

An email of your form submission should arrive with you shortly, please check your spam/junk folder if it has not arrived in your inbox.

We aim to reply to you within 2 working days.

In the meantime, if you’d like to speak to us in person, call our Contact Centre on 0161 393 7117. Alternatively, you can find more information about the next steps on our complaints page where you will also find our complaints policy.