As a volunteer with FCHO you would be provided with an induction, ongoing supervision and travel expenses. The commitment is approximately two hours a week. The current roles we have available are:

Digital Champion

We operate a digital support service for our customers to support them in to paid employment and we are looking for volunteers to help. You may be based in our offices or we also have community hubs where we offer this service. Who knows you just help someone go into work, whilst potentially gaining skills to help yourself!

Customer IT Support

Empowering our customers to navigate our online services in our customer zone. If you like to help others and have low level PC skills then this could be role for you. Giving you experience in a customer facing role.

Volunteers are trained in their roles, which are complemented by our in-house training and extensive e-learning opportunities.

Below you can read about one of our volunteers, Mandy, and her experience working with FCHO.

Mandy's Story 

Mandy found it very difficult to find employment. Being unemployed for ten years and now her family have grown up left home, Mandy had a skills gaps which made it harder for her to find employment.

This has had an effect on Mandy's confidence and she found herself becoming isolated and struggling with the lack of income.

She then began volunteering at FCHO helping customers in our Customer Zone with IT and supporting them when using the IT facilities and online services.

Mandy has seen a big change in her life since she became a volunteer,

"It has changed my life completely, living it to the full rather than just existing. My confidence has improved massively now being able to talk to new people and even taking holidays abroad with friends. I enjoy supporting the customers in using the online services and know that I make a difference to people that struggle with language barriers as well as IT. I have undertaken many courses with FCHO which have improved my personal and professional development. One in particular was the First Aid course as now I have vital skills should I need them."

Since she began volunteering at FCHO Mandy has gone on to paid employment in two different posts. She is also still a volunteer with us twice a week.

Volunteer Application

Fill in our online application form today!

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