Our company structure

How we structure our business

We have three directorates within our organisation:

1. Homes and Neighbourhoods – Excellent Landlord and Thriving Communities
In this directorate we have dedicated teams working to provide great homes for our customers and a range of services to support them and help improve their lives.

Teams include: Property Care and Safety, Investment and Neighbourhood Care, which look after our customers’ homes and our communities; Neighbourhood Services, which manage our homes, help customers find a home that’s right for them and support them while they live there; and our Community Services team, which helps our customers into work, provides support around personal and financial issues and gives housing and tenancy advice. And not forgetting our brilliant Customer Contact Centre, which is on hand to help with any day-to-day enquiries.

2. Growth and Efficiency – New Homes and Productivity
We have big plans to build much needed homes in the area, and this directorate is key to delivering them!  Teams in this directorate are responsible for all our new builds and developments, whilst making sure we are sustainable by supporting the environment and adding social value in the communities where we build.

Finance and Business Intelligence and Income collection are also part of this directorate, making sure we collect our rents, manage our budgets, spend efficiently, and understand and listen to our customers.

3. People and Assurance – People, Culture and Business Assurance
This directorate is all about our brilliant colleagues. Making sure we are a great place to work with a great culture is so important to us, and it’s driven by our People Team, which provides HR support and training.

It also includes our Governance, Audit and Risk and Legal Support teams as well as our Marketing and Communications team.

First Choice Homes Oldham Limited is a Co-operative and Community Benefit Society, registered with the Financial Conduct Authority as a Mutual Society. Company Number is 31138R.

First Choice Homes Oldham Limited is a ‘profit for purpose’ housing association.

First Choice Homes Oldham Limited is regulated by the Regulator for Social Housing. Registration number is 4582.

First Choice Homes Oldham Limited have a Board of Non-Executive Directors which is made up of between eight and 12 members who oversee the overall running of the company.

New Living Homes Limited is a subsidiary of First Choice Homes Oldham Limited set up to undertake development activities including design and build services on its behalf.

First Choice Homes Oldham Limited is the sole shareholder and the Board of Non-Executive Directors are appointed by the First Choice Homes Oldham Limited Board.

New Living Homes Limited is a company limited by guarantee and is governed by its Articles. New Living Homes Limited was registered with Companies House on 1 February 2017, company number 10438384.