Update - Direct Debit payments

11 December 2017

We want to give you an update about rent payment issues from last week. Allpay have let us know there was a duplication of payments and if you have not already been in contact with your bank for a refund, Allpay will refund the full amount of the duplicate payment bank into your bank account today. Allpay will write to all affected customers to advise if you have incurred bank charges due to the duplication, they will refund these. If you have any queries please contact Allpay on 0844 225 5729.