Cooking on gas! Top marks for our gas safety team


22/08/2020

Our internal auditors, Mazars, recently carried out a gas safety audit. During the audit, they monitored our gas servicing and maintenance work and assessed our policies, procedures, documents and reporting, checking to ensure we’re following legislation and best practice.

We’re delighted to confirm that Mazars awarded us ‘substantial assurance’ which is the highest we can achieve and praised us for our efforts to keep up such a high standard despite coronavirus implications.

Peter Webb, Contracts and Compliance Manager, said: “Our audit scores are usually high, but the fact we’ve maintained this level of service and carried on with minimal disruption is reassuring and pleasing.

“Like everyone, we’ve had to work quickly to put extra measures in place from sourcing PPE, following and adapting to new government guidelines and even finding solutions so we could carry on working at properties where customers are shielding, for example, some of these customers sat in their gardens while the weather was nice, allowing us access to the inside of their properties to ensure important work could still be carried out safely.

“I’d like to thank the gas team and everyone who has been involved this fantastic outcome."

Great job, team!