What is the Tenancy Relations Service?

Our Tenancy Relations Service provides free and confidential advice and assistance to both tenants and landlords in the private rented sector. We aim to promote good relations between landlords and tenants, and to encourage good practice.

Our Role

  • Develop mutually agreeable solutions to disputes between private tenants and their landlords or agents, via mediation.
  • Intervene in allegations of illegal eviction and harassment.
  • Prevent homelessness.

Harassment and illegal eviction are serious criminal offences. Oldham Borough Council has the legal power contained within Section 6 of the Protection From Eviction Act 1977, to investigate allegations of harassment and unlawful eviction. We exercise this power on behalf of Oldham Borough Council. We have a clear mandate to instigate criminal prosecution against any landlords, or their agents, who subject their tenants to a campaign of criminal harassment, or evict them without following the law.

For more information, please read this document, or Contact Us.

As part of the Deregulation Act 2015, landlords in England must provide new tenants with ‘prescribed information’ that makes them aware of their rights and responsibilities. Thankfully, this information is contained in a single government pamphlet entitled ‘How to Rent’, which you can download right here.

Advice and Info

Useful links for private tenants and private landlords about Selective Licensing:

Selective Licensing Street lists & maps