MyFCHO is Here!

New and improved access to your rent and other accounts, 24/7, 365 days a year.

Check your balance, see your entire payment history, a full breakdown of your charges and details of your payment agreements, make payments and set up a Direct Debit.


Non Chargeable Weeks

The weeks commencing 3rd & 10th April 2017 and 18th & 25th December 2017 are non chargeable weeks. This applies to all customers; but if you pay by Direct Debit the reductions will already be applied to your payment calculations.

If you are in arrears, please use this opportunity to continue making payments during the two weeks to reduce your debt.

Benefit Changes

Do you know about how the Welfare Reform could affect your payments?


Money Advice

Help to manage your money


Bank Accounts

Why it could be useful to open a bank account

Bank Accounts

How We Set Rent

Our Rent Setting Policy outlines how we set the rent for our tenanted properties

Rent Setting Policy

Council Tax and Housing Benefit

Visit our Council Tax and Housing Benefit information page

Information Page

Income Collection Policy

Our Income Collection Policy outlines how we collect rent and service charges