Please see the information on our dedicated page before reporting it as a repair.
You may have to pay for some repairs - this is detailed in our Rechargeable Repairs Policy.
Most repairs can be reported using our online form.
Please note: you will not receive an email confirmation; but a member of our team will be in touch to make an appointment.
In some cases, you may have an emergency repair such as those which pose a danger to customers and others, or where your home may be damaged if action isn't taken straight away. These repairs will be attended within 3 hours.
Please go to 'Getting in Touch' if you need to report an Emergency Repair.
Replacement fobs or additional fobs for family/carers can be provided at a cost of £11.75.
Please contact us for further information.
First Choice Homes periodically carries out electrical safety checks; to ensure the electrical system to your home is safe for you to use. It is important that we carry out these checks, for us and for you. Please visit our 'Electrical Safety Checks' page for more information.