FCHO carries out responsive repairs through its Property Care Service. Further information on how we prioritise repairs, what repairs are your responsibility, and whether you have to pay for certain repairs are detailed here.
Reporting a repair
If you need to report a repair please contact our Service Centre on 0161 393 7117.
When you call request a repair we will ask you for the following information:
When you call we will advise you:
IMPORTANT - If you are out when we call, your job will be cancelled and you will need to report the repair again and arrange a new appointment.
Will I have to pay?
You may have to pay for some repairs - this is detailed in our Charges Policy.
Condensation, damp or mould?
Please see the information on our dedicated page before reporting it as a repair.
Replacement fobs or additional fobs for family/carers can be provided at a cost of £11.75.
Please contact us for further information.
First Choice Homes periodically carries out electrical safety checks; to ensure the electrical system to your home is safe for you to use. It is important that we carry out these checks, for us and for you. Please visit our 'Electrical Safety Checks' page for more information.